We are seeking a vibrant, energetic, and enthusiastic female candidate with excellent communication and interpersonal skills to join our team as a Customer Service Executive!

Key Responsibilities:
1)Respond to customer inquiries via email, chat, and phone.
2)Resolve issues and provide solutions to common problems.
3)Guide customers on product features and functionality.
4)Escalate complex issues to technical teams when necessary.
5)Collect and document customer feedback to help improve the product.

Qualifications:
1)Experience in customer support or technical support.
2)Strong communication skills, both written and verbal.
4)Ability to work both independently and collaboratively.
5)A customer-oriented attitude with a focus on delivering positive experiences.

Preferred Qualifications:
1)Bachelor’s degree preferred.
1)Technical aptitude or experience in customer service for software products.